CUSTOMER SUPPORT
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Do you ship internationally?
Currently, we ship to Europe and United Kingdom. For more details, check our Shipping + Delivery policy.
How long does shipping take?
Orders are processed within 1 to 2 business days. Delivery takes between 2 to 7 days, depending on the shipping method you choose. For more details, check our Shipping + Delivery policy.
Can I return or exchange my order?
Yes. If you are not happy with your purchase, you can request an exchange or return. For more details, check our Exchanges + Returns policy.
How do refunds work?
Once we receive and inspect your return, we'll issue a refund to your original payment method if everything is in order. For more details, check our Exchanges + Returns policy.
Where are your products manufactured?
All of our products are (proudly) made in Portugal.
Contact Us
If you have any questions about your order or would like to find out more about our products, please feel free to get in touch using the form below.
Where to find us.
Oculista Valbom | Marina de Cascais
Oculista Valbom | Cascais
Oculista Valbom | Estoril