Exchanges + Returns

Sometimes things don’t work out, and that’s okay. If you need to return or exchange an item, we’ve made the process clear and easy to follow.

You can request a return or exchange if:

• It’s within 14 days of receiving your order. The item is unused, undamaged, and in the same condition (including original packaging) as when it arrived.
  
• You have proof of purchase.
  
• Your item arrived damaged and you let us know within 48 hours of delivery, with photo evidence.
  

Here’s how it works:

• Get in touch through our Contact Form or any official channel. Please include your order number and a short explanation of what’s going on.
• We’ll review your request and confirm if it’s eligible, along with clear next steps.
• Once we receive and inspect the item, we’ll process your refund or arrange your exchange.
  

A few things to keep in mind:

• Refunds are sent back to your original payment method and may take a few business days to show up, depending on your bank.
• Return shipping costs may apply and will be deducted from your refund, unless the item is faulty.
  
• If there's any price differences during a product exchange, we'll contact you to arrange the adjustment.

If you have any questions at all, just reach out. We’re here to help :)